Delivery & return

Deliveries in metropolitan France

Standard delivery in mainland France is offered without any minimum purchase condition.
Parcels are generally dispatched within 48 working hours* after receipt of your payment. The standard shipping method is operated by our partners TNT and UPS.
As soon as the shipment has been made, we will provide you with a link that will allow you to track the delivery of your package online.

Deliveries to the rest of the world

Delivery has the same treatment as for metropolitan France, but a higher cost may be applied depending on the country.

Returns

In the event of a return, the product must be well packaged and protected, in the condition in which you received it.
In case of return for reasons of choice, color or size, you must proceed in the same way.
Batiste Million reserves the right to refuse a return in case of abuse.
The return period is 14 days from the date of receipt of your package.
Only items in the underwear and face masks category cannot be returned.

How to return your package?

If you wish to return the items, please contact customer service by email at the following address:
[email protected]

Properly pack your complete item with its accessories.

Send your package to the following address:

Ensovo
1 Avenue Antoine Pinay
AP of the 4 Winds
59150 HEM

In case of exchange, you will receive a notification upon receipt, and the sending of a replacement package with its tracking number.

* Subject to availability.

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